Refund Policy

Desialth offers a 30-day money-back guarantee on Foundlete Pro. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — monthly or yearly plan, no explanation required.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with the email address you used at checkout, or contact Desialth support in the app and we will pass the request to Paddle.

Approved refunds are returned to your original payment method. Your bank or card issuer usually takes a few business days to show the credit.

You can cancel at any time from Manage billing on your Profile. Cancelling stops future renewals and you keep Pro access until the end of the period you have already paid for. Cancelling on its own does not trigger a refund — request one as described above if you are within the 30-day window.

Upgrades from monthly to yearly take effect immediately and are prorated by Paddle; downgrades take effect at your next renewal date.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's own refund policy also applies to your purchase.